Performed in a hurry. Account number incorrectly rewritten. Incorrect amount. These are just some of the reasons for our worry arising from a bank transfer that has been incorrectly made.
Although in the first moments we are beginning to fear and suspect that we will not get our money back, fortunately, it turns out that there are some solutions. What’s more interesting, an erroneous transfer happens more often than we might think. With these difficulties and mistakes in mind, we have created various scenarios and solutions resulting therefrom.
What should I do if I entered the wrong transfer details?
In the transfer data we mean both information about the addressee and the title itself. Let’s imagine a situation in which we pay for a monthly bill. We correctly complete the transfer form in the account number box as well as the amount transferred. The problem continues when we give the wrong monthly invoice in the title.
This situation occurs most often and does not directly affect the date of the transfer. This means that the amount will be credited to the account correctly, and any errors will be corrected by the addressee on their own. Record keeping will need at most an internal explanation.
What if I entered the wrong bank account number?
By bad we mean two situations: the first in which the error is due to not entering all the numbers. Second – when the bank account is completely incompatible with the recipient.
In the first case, the error is not harmful. When instead of the target 26 digits, we enter a smaller number of characters, the system will catch our error immediately. Depending on the sender’s bank – the information will appear at the last stage or immediately after the mistake has been made. Either way, there is no physical chance that such a transfer will be made. In such a situation, correction to the correct number is sufficient.
In the second case, the problem turns out to be bigger, because some corrective steps should be taken to explain the mistake. The solution is to contact our bank, where we will inform you about the mistake. The facility thus becomes a kind of contact who contacts the recipient to clarify the situation and, as a result, to refund the sum sent. The bank deals with these activities, and we are somehow excluded from the whole process. This is due to the need to comply with the law regarding the confidentiality of personal data. If the transfer we have made is a traditional transfer, you cannot undo the steps you have taken. No cancellation of the order is undoubtedly a minus of making such bank payments.
What if the accidental recipient does not want to return our payment?
In such a situation legal steps should be taken, referring to art. 405 of the Civil Code. What’s more, as a lossy person, we have the right to set a refund date, and after this date we can expect interest. The bank still participates in the whole procedure. An interesting aspect is that some banks wish to pay an additional fee for supervising and controlling the refund process.
What should I do if I entered an incorrect transfer amount?
If the transfer is made to a loved one, just settle the amount with a second transfer or request a refund of the excess. However, when the problem concerns payment for online purchases, we have to take into account the longer implementation of our order.
In this situation, we are obliged to submit a correction and to contact the seller directly. Most often, this situation ends with a request for additional payment of the sum in the next transfer. In the case of repayment of receivables (e.g. loan installments) we have to take into account accrued additional interest resulting from late repayment.